New Relic advances AI observability with new intelligence layer New Relic has announced New Relic Knowledge, a new platform capability that integrates telemetry and knowledge sources to enhance issue detection and resolution. By combining real-time telemetry with historical incident data, system changes, and deep operational context, New Relic Knowledge provides the foundational intelligence required for AI agents and engineering teams to better understand systems, make decisions, and resolve issues faster. As a result, organizations can mitigate the $76 million risk of median annual downtime by accelerating mean time to resolution (MTTR) to machine speed, turning technical reliability into a measurable business edge. As organizations adopt AI-driven and agentic operations, the…