Back when everyone worked in the office, password resets were annoying but manageable. If someone forgot their credentials, they walked down the hall to IT and got back to work within minutes. The interaction was quick, the fix was immediate, and life went on. But hybrid work changed that. Now, when employees can't access their accounts, they're sitting at home or in a coffee shop, unable to work until IT gets around to their ticket. The helpdesk can't just walk over to troubleshoot; they're fielding calls from people scattered across cities, time zones, and home networks with varying levels of connectivity. What used to be a minor interruption has become a productivity drain that costs organizations far more than most realize. How hybrid work increased Active Directory Password Reset…