Search/Delivery bots accused of illegally scanning customers
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Delivery bots accused of illegally scanning customers

Two Chicago customers say robots delivering their groceries and takeout scanned their faces and hands without consent, stored the data alongside their names and addresses, and used the recordings to train AI . Their separate lawsuits accuse delivery robot operators Coco Robotics and Serve Robotics of violating Illinois’ biometric privacy law. Both companies dispute the claims. The plaintiffs filed the cases in the Circuit Court of Cook County, Illinois, alleging that the robots used their cameras along with light detection and ranging (LiDAR) sensors to scan them. LiDAR uses laser pulses to build a detailed 3D map of a robot’s surroundings. The lawsuits allege that, at close range, these sensors capture facial geometry in enough detail to support facial recognition. Mitchell Breidinger…

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Source
malwarebytes.com
Published
Oct 22, 2026
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