OpenEye Apex Network Video Recorder (NVR) firmware 3.2.9.376 uses an administrator password-reset unlock-code design that lacks a per-device secret or other server-side cryptographic material. An attacker with physical-console access and access to the privileged password-reset workflow can forge a valid unlock code offline and use it to reset the administrator password. The underlying design has been present since at least firmware 2.2.3.4. Upgrade to version 3.5.4.