Search/CVE-2018-16587
● CVE — Medium

CVE-2018-16587

Vendordebian, otrsProductdebian linux, open ticket request systemDiscoveredSep 28, 2018UpdatedNov 21, 2024

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

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CVSS v3.1
6.5 MEDIUM
EPSS
1.75%
probability of exploitation in 30 days
CISA KEV
Not listed
no confirmed exploitation reported
News coverage
0
sources referencing this CVE
Related IOCs
0
seen in the same coverage
EPSS Trend
Aug 16, 2026 → Sep 23, 2026
● 0.00pp
1.75% → 1.75% over 9 tracked changes
CVSS v3.1 Detail
Attack VectorNETWORK
Attack ComplexityLOW
Privileges RequiredNONE
User InteractionREQUIRED
ScopeUNCHANGED
ConfidentialityNONE
IntegrityHIGH
AvailabilityNONE
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
Connections
3 relationships
Timeline
disclosure → media coverage
Sep 28, 2018
Disclosure — published as a CVE record. · last revised by NVD Nov 21, 2024